FAQ

Shipping and Delivery

How much does shipping cost?

We offer free shipping within Australia on orders over $100.
Orders under $100 are shipped at a flate rate of $10.
Express shipping is offered at a $15 flat rate.

How long does shipping take?

Orders are dispatched from our facility within 48hrs of order placement.
Delivery times are quoted as per the following via Australia Post:

Standard Post

  • 2-4 Business Days within NSW
  • 3-6 Business Days Interstate

Express Post

  • 1-2 Business Days within NSW
  • 1-3 Business Days Interstate

My order hasn't been delivered?

Please check the tracking number provided in your order confirmation email.
Although Australia Post quote between 2-7 days for fulfilment, on occasion, they may not be able to deliver within this timeframe, and your order may show a 'delayed' delivery date.

If your order isn’t delivered within 14 days, please contact hello@celsiusmedicinals and we can launch an investigation.

Subscriptions

How can I manage my subscription?

You can manage, chance and cancel your subscription from the 'Manage Subscription' link in the footer menu, or HERE.