FAQ
Shipping and Delivery
How much does shipping cost?
We offer free shipping within Australia on orders over $100.
Orders under $100 are shipped at a flate rate of $10.
Express shipping is offered at a $15 flat rate.
How long does shipping take?
Orders are dispatched from our facility within 48hrs of order placement.
Delivery times are quoted as per the following via Australia Post:
Standard Post
- 2-4 Business Days within NSW
- 3-6 Business Days Interstate
Express Post
- 1-2 Business Days within NSW
- 1-3 Business Days Interstate
My order hasn't been delivered?
Please check the tracking number provided in your order confirmation email.
Although Australia Post quote between 2-7 days for fulfilment, on occasion, they may not be able to deliver within this timeframe, and your order may show a 'delayed' delivery date.
If your order isnāt delivered within 14 days, please contact hello@celsiusmedicinals and we can launch an investigation.